Shipping & Delivery

*Shipping and Details*

Hathibrand is committed to delivering exceptional quality incense sticks and cosmetics to your doorstep with utmost care and efficiency. Our Shipping and Details policy outlines essential information regarding our shipping process, delivery times, charges, and tracking options to ensure a seamless experience for our valued customers.

1. Shipping Process

1.1. Order Processing: Upon successful placement of your order, our team begins processing it promptly. This includes verifying the order details, preparing the items for shipment, and arranging for dispatch.

1.2. Dispatch Notification: You will receive a notification via email or SMS once your order has been dispatched from our facility. This notification will include relevant tracking details to help you monitor the shipment's progress.

2. Estimated Delivery Times

2.1. Delivery Estimates: Our estimated delivery times may vary depending on your location and shipping method chosen during checkout. Please refer to the delivery estimates provided at the time of purchase for an approximate timeframe for your order's arrival.

2.2. Factors Affecting Delivery: While we strive to meet estimated delivery times, external factors such as unforeseen circumstances, weather conditions, or logistical challenges may occasionally cause delays. We appreciate your understanding in such situations.

3. Shipping Charges

3.1. Shipping Costs: Shipping charges are calculated based on various factors, including the shipping destination, weight, and dimensions of the package, and the chosen shipping method. The applicable shipping charges will be displayed during the checkout process.

3.2. Free Shipping Offers: At times, we may offer free shipping promotions for orders meeting specified criteria, such as a minimum purchase amount. Details regarding such offers will be communicated on our website or through promotional materials.

4. Tracking Options

4.1. Tracking Information: For most shipments, we provide tracking information that allows you to monitor the progress of your order in real-time. You can track your package using the provided tracking number through our website or the designated courier's tracking portal.

4.2. Tracking Updates: You will receive regular updates on the status of your shipment, including notifications for package pickup, transit milestones, and estimated delivery times.